UNITS Moving and Portable Storage<\/a> here in San Antonio. Adam Martin, our manager in San Diego, helped transition the team to a new manager, Renee Rios, who transitions into her new role after working in StratProp\u2019s apartments division. We had to ask Adam how he was able to manage both the San Diego and the San Antonio markets simultaneously.<\/p>\n\u201cI remotely operated San Antonio\u2019s UNITS for about a month, month and a half,\u201d Adam said. \u201cCathy jumped in and helped too. We recently hired Renee Rios. She was with the Texas Apartment portfolio that we recently sold to another company. But we were able to extract her and bring her on as the new manager for San Antonio.\u201d<\/p>\n
\u201cIt\u2019s been great so far,\u201d said Renee, who was officially transitioned into her new role on June 11th. \u201cI still have a lot to learn but I\u2019m really enjoying it.\u201d<\/p>\n
While working remotely is all the rage in the tech industry you probably don\u2019t think of the storage industry, especially portable storage, to be anything even close to resembling a remote job. But according to Adam, the nature of the business as well as the the technology he has to work with made it all possible.<\/p>\n
\u201cIn our business they don\u2019t come to us–we go to them,\u201d Adam explained. \u201cThat\u2019s the big difference between portable storage versus standard storage. I almost never see the client face to face. It\u2019s email, it\u2019s text messaging, it\u2019s phone calls. So it\u2019s very possible to manage multiple markets remotely.\u201d<\/p>\n
Even with that being said, we were curious how San Antonio differed from what he was used to in San Diego.<\/p>\n
\u201cWe rely on Google Maps when routing deliveries. San Antonio is actually a lot easier to make deliveries in than San Diego where you have clearance issues regularly downtown, as well as beach related geography being a little tricky. The only other thing was just working with all new customers. I\u2019m used to my clientele. People talk to each other a little differently, conversationally, and people in Texas wanted to feel like they were dealing with a local Texan, so I tried my best to make sure they felt taken care of as though I were actually there.\u201d<\/p>\n
Being there wasn\u2019t necessary as Adam was able to hold down the fort in both cities. Through a management app on his phone, he and the San Antonio team can cover for each other in case of illness or some other issue. So long as there is good communication with the driving team, everything else takes care of itself.<\/p>\n
\u201cIt\u2019s a lot of interaction over the phone,\u201d said Renee. \u201cI learned a lot from Adam over the phone. Kathy really helped me a lot too. I just kind of got thrown in and had to learn fast but that\u2019s not a problem for me.\u201d<\/p>\n
We\u2019re impressed with Adam, Cathy and Renee for their hard work, as well as the efficient business model UNITS Moving and Portable Storage operates. A major congratulations to all three and of course, the drivers, who worked hard to make sure our customers\u2019 experience was still top notch despite internal transitioning. We\u2019re also excited to see what Renee can accomplish in her new role as well moving forward!<\/p>\n","protected":false},"excerpt":{"rendered":"
The past couple of months have been a time of transition for UNITS Moving and Portable Storage here in San Antonio. Adam Martin, our manager in San Di<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3509","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/posts\/3509"}],"collection":[{"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/comments?post=3509"}],"version-history":[{"count":1,"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/posts\/3509\/revisions"}],"predecessor-version":[{"id":3782,"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/posts\/3509\/revisions\/3782"}],"wp:attachment":[{"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/media?parent=3509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/categories?post=3509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deb.unitsstorage.com\/san-antonio-tx\/wp-json\/wp\/v2\/tags?post=3509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}